Frequently Asked Questions
Everything you need to know about bringing premium hydration to your home.
How long does shipping take for filtration systems?
Standard shipping typically takes 3-5 business days. Larger whole-home systems may require an additional 2 days for specialized handling and packaging.
What is your return policy for replacement filters?
We offer a 30-day money-back guarantee on all unused and unopened replacement filters. If you ordered the wrong size, we will exchange it for free.
Are H2OForYou products compatible with other major brands?
Many of our universal cartridges are designed to fit standard 10-inch housings. Please check the 'Compatibility' section on the product page for specific model matches.
Do you offer professional installation services?
While our systems are designed for DIY installation, we partner with a network of certified plumbers nationwide to offer professional setup for an additional fee.
How often should I replace my water filter?
For optimal water quality, we recommend replacing standard carbon filters every 6 months and Reverse Osmosis membranes every 24 months, depending on your local water usage.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Affirm for larger system purchases.